Sale

Jeanie Trench Coat - Rust

Size
Are you looking for a timeless coat that will see you through many more winters to come? Then look no further than our Jeanie Trench Coat in Rust! Made in stand out rust, this piece is perfect for layering through the cooler months. Style is with jeans and a tee for a casual daytime look or later over a dress and heels. Whether it's for work or play, you won't regret adding this statement piece to your collection.
  • Rust
  • Collar
  • Storm flaps
  • Cuff tab on sleeve
  • Functional tortoise shell buttons
  • Detachable waist tie
  • Functional pockets
  • Viscose/polyester

Fit

This jacket is true to size (that is, standard fit). Our model is 170cm tall and wears a size 10.

Care

Cold hand wash separately.

Within Australia, we currently offer free standard shipping on all orders. Should you need your parcel to arrive faster there is the option to upgrade to express delivery at the checkout. The cost to upgrade to express delivery is $3 per order.

Our aim is to get your purchases to you as quickly as possible. All orders placed before 12:00pm AEST on Monday – Friday will be dispatched on the same day. Any orders placed after 12:00pm AEST or on weekends will be dispatched on the next business day. Orders may take an additional 1-2 days to be dispatched during special promotions and clearance sales.

We use Australia Post for domestic deliveries. Please allow 2 or more days for standard domestic delivery. You can track your order with a tracking number that will be emailed to you once your order has been lodged with a courier service.

To limit contact when delivering orders, Australia Post are now defaulting deliveries to authority to leave where possible and will not be requesting a physical signature from the customer/receiver. We strongly recommend that you have your order delivered to an address where someone is available to receive the order (such as a work address). For Australia Post updates please click here.

Pre-orders will receive a confirmation email when the pre-order has been dispatched. Please note if you order an in stock item/s with your pre-order these will be shipped together when your pre-order arrives. If you would like your in-stock item to be dispatched earlier we recommend placing a separate order. 

Chasing Case cannot be held liable for postage delays, lost of damaged goods that might occur by postage couriers or any person(s) that handle goods once they leave our premises.

International Orders

We currently ship to New Zealand, Canada, United States and United Kingdom.

We charge a flat rate of $15.00 per order for international shipping. Delivery is estimated at between 3 – 5 working days for New Zealand and 5 – 12 working days for Canada, United States and United Kingdom. You can track your order with a tracking number that will be emailed to you once your items have been dispatched.

All our prices are in Australian Dollars (AUD) and do not include local taxes and import/custom duties for international orders.

All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. These are not included in the cost of the order or shipping fee. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase. Chasing Case does not provide refunds for these costs.

If you are not 100% satisfied with any items you have purchased, you may return them within 30 days of delivery and under the below guidelines.

  • We happily offer a refund or store credit for full priced items
  • We happily offer a store credit for items purchased from our sale page
  • Items must be returned in original condition with tags still intact
  • The cost of return shipping is at the customer expense
  • Once received all returns will be processed within 5 working days

To process a return, please visit our Returns Portal and submit an online return request. Once submitted, you will receive an approval email for your return including your return number and further instructions on how to send your return.

Please note, we are unable to offer exchanges. This is because we are a small business and do not hold large quantities of stock. To avoid the disappointment of missing out of your preferred item/s we recommend either re-purchasing your preferred item immediately and sending your original item back for a refund. Or requesting a store credit to repurchase your preferred item/s later.

Once received, all returns are processed within 5 working days. We will contact you via email once your return parcel has been processed.

Items must be returned in original condition with tags still intact. For hygiene reasons - earrings, hats and hair accessories cannot be returned.

The cost of return shipping is at the customer’s expense. We strongly suggest you send your returns using a traceable method. Unfortunately, without the items we cannot issue a return.

We reserve the right to refuse a returned item if the items do not comply with our returns policy. Items that do not comply with our returns policy will be returned to the customer.

Issue with your order?

Every effort is made to ensure that the items shipped to you are in pristine condition. In the unlikely event you receive incorrect, damaged or faulty items please contact us via email at info@chasingcase.com.au.